Privacy Policy

This Privacy Policy ("Policy") describes how bet663 ("we", "us", "our", "the Operator") collects, processes, stores and protects the personal data of users ("you", "your", "User") of the online betting and casino platform accessible at https://bet663.cam ("the Platform").

This Policy applies to all personal data collected through the Platform, including data provided during account registration, KYC verification, deposits and withdrawals, support interactions, and general use of the Platform's services. It should be read alongside our Terms & Conditions, which are incorporated herein by reference.

By registering an Account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent to this Policy, you must not use the Platform.

For the purposes of this Policy, the following definitions apply:

bet663 acts as the Data Controller for all personal data collected through the Platform. As Data Controller, bet663 is responsible for determining the purposes and means of data processing and for ensuring that appropriate safeguards are in place.

For all data-related enquiries, rights requests and complaints, Users may contact bet663 through the support channels listed in Section 15 of this Policy. We will respond to rights requests within the timeframes set out in Section 9.

bet663 collects personal data in the following categories, depending on how you interact with the Platform:

4.1 Registration & Account Data

• Identity data: Full legal name, date of birth, gender (where provided)
• Contact data: Email address, mobile number, residential address
• Login credentials: Username and hashed password (passwords are never stored in plain text)
• Account preferences: Language settings, notification preferences, responsible gambling limit settings

4.2 KYC & Verification Data

• Government-issued photo identification (CNIC, passport, driving licence)
• Proof of address documentation (utility bill, bank statement, official correspondence)
• Payment method ownership documentation where required
• Source of funds documentation in cases of high-value transactions or AML review triggers

4.3 Financial Transaction Data

• Deposit and withdrawal amounts, dates and payment method references
• Transaction history and account balance records
• Currency denomination records (PKR and, where applicable, other currencies)

4.4 Betting & Gaming Activity Data

• Bets placed, game sessions, wager amounts, outcomes and winnings/losses
• Bonus usage and wagering progress records
• Session duration, time of play and responsible gambling tool usage

4.5 Technical & Device Data

• IP address, browser type, operating system and device identifiers
• Geolocation data at the level of city or region (not precise GPS tracking)
• Cookies and similar tracking technologies as described in Section 11
• Page interaction data, session logs and error reports used for Platform improvement

4.6 Support & Communications Data

• Live chat transcripts, email correspondence and support ticket records
• Call recordings where applicable and where the User has been notified
• Feedback and survey responses submitted voluntarily by the User

bet663 processes personal data only where a lawful basis exists. The following table summarises the primary bases relied upon:

bet663 uses personal data for the following specific purposes:

• Account creation and maintenance: To register your Account, verify your identity, maintain your betting and gaming history, and manage your account preferences including PKR balance display and responsible gambling tool settings
• Service delivery: To process bets, casino game sessions, deposits and withdrawals, and to deliver customer support in English and, on request, Urdu
• KYC and AML compliance: To verify your identity, assess source of funds, screen against sanctions lists and comply with applicable anti-money laundering and counter-terrorism financing obligations
• Responsible gambling: To monitor account activity for indicators of problem gambling, enforce deposit and loss limits set by the User, administer self-exclusion requests and apply operator-imposed restrictions where necessary
• Fraud prevention and security: To detect and prevent unauthorised account access, bonus abuse, match-fixing, duplicate accounts and financial fraud
• Platform improvement: To analyse aggregated usage patterns, test new features and resolve technical errors. Individual users are not identified in aggregate analytics reports
• Legal compliance: To comply with applicable laws, regulatory requirements, court orders and law enforcement requests
• Marketing (consent-based only): To send you promotional offers, event notifications and relevant betting information where you have explicitly opted in. You may withdraw consent at any time through your Account settings

bet663 does not sell personal data to third parties under any circumstances. We share personal data only in the following limited circumstances:

7.1 Service Providers (Data Processors)

We engage third-party service providers who process data on our behalf under contractual data processing agreements. These include identity verification providers (KYC), payment processing infrastructure, cloud hosting services, customer support software providers and fraud detection platforms. All processors are bound by confidentiality obligations and are prohibited from using data for their own purposes.

7.2 Legal and Regulatory Authorities

We will disclose personal data to law enforcement agencies, regulatory authorities or government bodies where required to do so by applicable law, court order or binding regulatory directive. We will notify the affected User where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, asset sale or restructuring of bet663's business, personal data may be transferred to the acquiring entity, provided that the acquiring entity agrees to process personal data in accordance with this Policy or a substantially equivalent standard.

bet663 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations — whichever period is longer. The following retention schedule applies:

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual.

Subject to applicable law and the conditions set out below, you have the following rights with respect to your personal data held by bet663:

To exercise any of the above rights, contact our support team via Live Chat or email at [email protected]. Requests will be acknowledged within 5 business days and resolved within 30 calendar days. Complex requests may take up to 60 days; you will be notified if an extension is required. We may request identity verification before processing a rights request.

bet663 implements technical and organisational security measures appropriate to the risk level associated with the personal data we process. These measures include:

• SSL/TLS encryption: All data in transit between your device and the Platform is encrypted using current industry-standard TLS protocols
• Password hashing: User passwords are stored as irreversible cryptographic hashes. Bet663 personnel cannot retrieve or read your plain-text password
• Access controls: Access to personal data is restricted on a strict need-to-know basis. Internal access is logged and monitored
• Two-factor authentication: Available to all Users and strongly recommended to protect Account access
• Secure data storage: Personal data and KYC documents are stored in encrypted, access-controlled environments
• Regular security reviews: Our infrastructure is subject to periodic security assessments and vulnerability reviews
• Data breach response: In the event of a personal data breach that poses a risk to users, we will notify affected individuals and applicable authorities within the timeframes required by applicable law

While bet663 implements robust security measures, no internet-based system is entirely free from risk. Users are responsible for maintaining the security of their own Account credentials and for enabling two-factor authentication.

bet663 uses cookies and similar tracking technologies to operate the Platform, remember your preferences and analyse usage patterns. The following cookie categories are used:

You can manage cookie preferences through the cookie settings panel accessible from the Platform footer, or through your browser settings. Note that disabling functional or analytics cookies will not affect your ability to place bets or access your Account, but may result in a less personalised experience.

As an internationally operating platform, bet663 may transfer personal data to service providers and processors located in jurisdictions outside of Pakistan. Such transfers may occur for purposes including cloud hosting, KYC verification, fraud detection and customer support infrastructure.

Where personal data is transferred internationally, bet663 implements appropriate safeguards to ensure that the receiving party provides an equivalent level of data protection. These safeguards may include contractual data processing agreements, standard contractual clauses or adequacy assessments of the recipient jurisdiction.

By using the Platform, you acknowledge that your personal data may be transferred, processed and stored outside of Pakistan as described in this section.

bet663 does not knowingly collect personal data from persons under the age of 18. The Platform is intended for use by adults aged 18 and over — or the higher minimum age required by the operator or applicable license jurisdiction.

Age verification is conducted as part of the KYC process. Where we have reason to believe that a registered User may be under the age of 18, we will suspend the Account, withhold any withdrawals and conduct urgent age verification. If the User is confirmed to be underage, all personal data will be deleted in accordance with applicable law, and the Account will be permanently closed.

bet663 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements or Platform functionality. When material changes are made, we will notify registered Users via the email address associated with their Account at least fourteen (14) days before the changes take effect, unless a shorter notice period is required by law.

The current version of this Privacy Policy, including the effective date, is always accessible on this page. We encourage you to review this Policy periodically. Your continued use of the Platform after an update takes effect constitutes your acceptance of the revised Policy.

If you do not accept a material change to this Policy, you may close your Account before the change takes effect by contacting the support team.

For any questions, concerns or formal rights requests relating to this Privacy Policy or to the personal data bet663 holds about you, please contact us through the following channels:

We aim to resolve all privacy queries promptly and professionally. If you are dissatisfied with our response, you may have the right to lodge a complaint with a competent supervisory authority in your jurisdiction.